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Digital identity: The key to consumer-driven healthcare
Digital identity proofing via mobile phone or desktop enables consumers to take personal control of their identity, solving many of the frustrations that occur during care interactions, including everything from redundant paper forms to registration and wait times.
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MedCity Influencers,Health Tech,病人接触
Teladoc-Livongo point the way to a consumer-first health ecosystem but also further fragmentation
The rise of digital in the health care ecosystem is also making the consumer experience increasingly fragmented and overly complex.
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What is the ROI for Conversational AI in Patient Access?
Health systems need to turn their attention to technology that can improve staff retention by reducing employee burnout, according to HCA Divisional CIO Andy Draper. Here’s a look at what Parlance is doing to realize ROI with conversational AI.